What is Business Process Management?

Business Process Management (BPM) is the practice of using computer software to assist a business with conducting its work. This enables employees to work smarter by letting the BPM system handle logistics and basic processing, freeing your workforce to focus on more high-value tasks. The utilization of BPM also ensures that tasks are handled consistently, and that deliverables get where they need to be on time. Automation works to give employees specific tasks, reducing time spent trying to figure out what tasks actually need to be done.

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BPM Key Benefits

  • BPM benefits a company by ensuring that business rules are consistently applied to items moving through the system and by providing the organization with the ability to monitor where items are in the workflow at any given time.
  • When problems occur, notifications are sent to the appropriate individuals to ensure issues can be addressed.
  • Employees and other end users benefit from BPM systems when they no longer need to remember all the rules that apply to certain processes.

What is Business Process Automation?

Business Process Automation (BPA), or workflow automation, is the technology-enabled automation of complex business processes and workflows. Workflow automation systematically processes work based on a pre-determined set of rules so that users can process work more efficiently, faster, and more accurately than with traditional paper processing by integrating applications, restructuring labor resources and using software applications throughout the organization. Improved workflows can streamline cross-departmental collaborative efforts and accelerate the completion of critical business tasks within core process-driven applications such as approving expense reports and processing accounts. Safeguards are established within business rules to ensure that any workflow process information and related documents are secure and protected. And most important to the process --- the right people have access to the information at the right time.

Workflow Automation Key Benefits

  • Creates Efficiencies by streamlining critical business workflows
  • Reduces Costs by enabling resources to focus on higher-value tasks.
  • Improves Results through the use of consistent business rules.
  • Supports Compliance Initiatives with security and detailed audit trails
K2 Workflow

The Importance of Workflow Integration

To drive significant value across your organization, data assets need to interoperate with your critical business systems. System integration guarantees that your digitized data will automatically and seamlessly flow in and out of your current business systems. Workflow integration eliminates manual processing and minimizes the risk of error. Moving important data throughout your systems automatically creates more efficient and effective processes, ultimately improving business results.

By integrating data across critical business systems, a more comprehensive view of your customer and internal application records becomes readily available. You get a clearer and more visible picture of your business.

Within any document-driven process, a configurable integrative form solution accelerates transaction cycles, cuts document management costs and assures the reliability and security of your business information.


What is Robotic Process Automation?

Robotic Process Automation (RPA) is a technology that utilizes highly specialized computer programs that can imitate and automate human actions to execute repeatable business processes. These software robots have the ability capture data and manipulate applications just like human employees. By interpreting data, triggering responses and communicating with other systems, software robots can perform the repetitive human resources tasks of moving files, copying and pasting data, completing forms, and extracting various data types from documents. RPA robots can provide your human resource team with the valuable time they need to complete higher priority tasks.

RPA Key Benefits

  • Automation is performed at a lower cost and in less time, particularly for high volume and low variance workflows
  • Highly scalable, especially for mundane and repetitive tasks that are prone to human error, increasing speed, accuracy and compliance.
  • Tasks are completed more quickly, with greater accuracy and improved compliance.
  • Human resource departments can focus on more knowledge-rich and revenue-driven tasks.
  • Leverages the existing business infrastructure without causing any costly disruptions to current underlying systems.
  • Uses existing application interfaces with little to no IT infrastructure or application changes.
  • Reduces human touchpoints and improves system intercommunications by bridging the system-to-system integration gaps.

Service Brokers to help meet your BPM/BPA/RPA needs

Connecting disconnected systems and creating value within your business operations

File Management
Verisk Medical Records Retrieval
Twilio SMS Text Messaging
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Elite (Thomson Reuters)
Google Geospatial Service
K2 Actions
High-speed Active Directory

Business Dates
iManage Document Management
Manage Process Data Fields